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Degraded

ServiceTitan Impaired Functionality

May 24, 2024 at 1:42am UTC
Affected services
ServiceTitan Estimating
ServiceTitan Scheduling

Resolved
Jun 18, 2024 at 3:26pm UTC

Service Titan have now resolved invoicing issues

Updated
Jun 17, 2024 at 5:33pm UTC

ServiceTitan have resolved the scheduling/start time issues.

Updated
Jun 7, 2024 at 7:56pm UTC

ServiceTitan continue to report they are working to resolve these issues.

Updated
May 29, 2024 at 3:54am UTC

Service titan continues to report they are working on the issues.

Created
May 24, 2024 at 1:42am UTC

ServiceTitan has acknowledged platform issues which are impacting MIK franchisees at this time.

== Estimate Proposals ==
We are aware that estimate proposal creation is not functional on desktop for the majority of the network. The vendor has acknowledged this issue. Their present estimated date to resolve is June 16th 2024.

== Call Booking Start Times Change ==
We are aware that start times are changing for select franchisees uncommanded. The vendor has acknowledged this issue. Their present estimated date to resolve is June 16th 2024.